More customers, shorter queues

Why reducing queue length should be your priority

As far as in-store experiences go, queues are a central aspect. With click and collect, self-service, and even mobile payment solutions becoming more common, consumers expect to spend less and less time waiting. But how much do long queues affect your business, and do they drive customers elsewhere? Read customers’ key concerns – and find out what to do about them – in our Cutting Queue Times infographic.